Many 'final' demands don't survive a lawyer's letter

Contract trouble in Germany? Don't just pay and hope.

Subscription traps, aggressive debt collectors (Inkasso), gym contracts that won't die, purchases gone wrong — German consumer law is on your side more often than the letters suggest.

  • Push back on Inkasso letters — inflated fees and unfounded claims are common and contestable
  • Escape subscription traps — many auto-renewals and cancellation hurdles are simply not enforceable
  • Enforce warranty rights on faulty purchases — repair, replacement, or your money back
Get help now → Check my deadline

Confidential · Reply within 24h — usually sooner · First consultation free

Get matched with a lawyer

Free & confidential · Reply within 24h — usually sooner · First consultation free

How urgent is it?
The date the letter reached you — that is what the deadline runs from.
Often covers the lawyer's fees in full — worth checking your policy, or a partner's.
Natürlich können Sie uns auch auf Deutsch schreiben.
PDF, photo, or Word — max 10 MB. A photo of the letter is perfect.

By submitting you agree to be contacted about your request as described in our Privacy Policy.

What we help with

Some of the situations people come to us with. Yours doesn't have to be on the list.

• Debt collection letters (Inkasso) with inflated or invented fees

• Subscription traps and contracts you cannot seem to cancel

• Gym, telecom and energy contracts with unfair terms

• Online purchases that never arrived or arrived broken

• Warranty and defect claims (Gewährleistung) on purchases

• Withdrawal rights (Widerruf) on distance contracts

• Bookings, deposits and cancellation fees

• Disputed invoices and dunning notices (Mahnbescheid)

Read this first

How to Get Out of a Contract in Germany

Widerruf versus Kündigung, the 14-day window, when a missing instruction extends it to a year, and the online cancellation button.

8 min read

Faulty Goods in Germany: Repair, Replacement or Refund?

Statutory rights versus a manufacturer's guarantee, the first-year evidence rule, and when a failed repair can lead to a refund or price reduction.

6 min read

An Inkasso Letter Arrived — What You Actually Owe

What an Inkasso company may do, how its fees are capped, the Mahnbescheid's two-week Widerspruch, and the thirty-year consequence of missing it.

9 min read

Common questions

Not automatically. Verify the claim first: collectors routinely add fees that aren't owed, and some claims are baseless. A quick legal check beats paying out of fear.

German law limits how long consumer contracts can bind you and how cancellation must work — since 2022 most online contracts must even have a cancellation button. What they say and what the law says often differ.

Sometimes a single lawyer's letter resolves it, and if you have legal expenses insurance the check may cost you nothing. The free first consultation tells you whether it's worth pursuing.

General information, not legal advice — your lawyer assesses your specific case in the free first consultation.

Related areas

Legal problems rarely arrive alone — a job loss can put a residence permit at risk, a divorce can raise housing questions.

Personal injury →
Housing & rental →
Victim of a crime →

Something else entirely? See everything we help with — whatever it is, you get an English-speaking German lawyer.