Many 'final' demands don't survive a lawyer's letter

Contract trouble in Germany? Don't just pay and hope.

Subscription traps, aggressive debt collectors (Inkasso), gym contracts that won't die, purchases gone wrong — German consumer law is on your side more often than the letters suggest.

  • Push back on Inkasso letters — inflated fees and unfounded claims are common and contestable
  • Escape subscription traps — many auto-renewals and cancellation hurdles are simply not enforceable
  • Enforce warranty rights on faulty purchases — repair, replacement, or your money back
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What we help with

Some of the situations people come to us with. Yours doesn't have to be on the list.

• Debt collection letters (Inkasso) with inflated or invented fees

• Subscription traps and contracts you cannot seem to cancel

• Gym, telecom and energy contracts with unfair terms

• Online purchases that never arrived or arrived broken

• Warranty and defect claims (Gewährleistung) on purchases

• Withdrawal rights (Widerruf) on distance contracts

• Bookings, deposits and cancellation fees

• Disputed invoices and dunning notices (Mahnbescheid)

Why lawyer directories don't work Endless listings, email chasing — and what we do instead →

Read this first

How to Get Out of a Contract in Germany

Widerruf versus Kündigung, the 14-day window, when a missing instruction extends it to a year, and the online withdrawal and cancellation buttons.

8 min read

Warranty Returns in Germany: Repair, Replacement, Refund

Statutory rights versus a manufacturer's guarantee, the first-year evidence rule, when a failed repair can lead to a refund, and exchanging goods that work.

8 min read

Buying or Selling a Car in Germany: Steps and Common Problems

A checklist for buyers and sellers, safe payment and handover, dealer versus private-sale rights, and the first steps when something goes wrong.

8 min read

Inkasso Letter in Germany: What It Is and What You Owe

What an Inkasso company may do, how its fees are capped, the Mahnbescheid's two-week Widerspruch, and the thirty-year consequence of missing it.

9 min read

Common questions

Not automatically. Verify the claim first: collectors routinely add fees that aren't owed, and some claims are baseless. A quick legal check beats paying out of fear.

German law limits how long consumer contracts can bind you and how cancellation must work — since 2022 most online contracts must even have a cancellation button. What they say and what the law says often differ.

Sometimes a single lawyer's letter resolves it, and if you have legal expenses insurance the check may cost you nothing. The free first consultation tells you whether it's worth pursuing.

General information, not legal advice — your lawyer assesses your specific case in the free first consultation.

Related areas

Legal problems rarely arrive alone — a job loss can put a residence permit at risk, a divorce can raise housing questions.

Personal injury →
Housing & rental →
Victim of a crime →

Something else entirely? See everything we help with — request an English-speaking German lawyer for your legal issue.